WE HAVE WEBMAIL AND POP3 MAIL : "Use our webmail to access your email anywhere in the world and POP3 (Post Office Protocol) to download mail to your computer..."
POP / SMTP Settings:
Any Standard Email Software like Outlook etc.
POP3 = mail.hostname.ext ie.. (mail.mydomain.co.za)
SMTP = Your ISP's outgoing mail server ie.. (smtp.yourisp.co.za)
Using Webmail
Get Messages - Allows you to view messages
New Messages - Allows you to created and send messages
Folders - Allows you to create and view web folders for your email
Visual Setup Guides
Download these guides below to visually assist you to setup your email, whatever email system you are using, refer to our Questions & Answers section for any other questions you may have.
Adddress Book - Allows you to add custom recipients, so you dont have to type them out
Settings - Allows you to Change your Settings
Logout - Exit the Webmail system
Help - Basically this mail
Note: To delete messages, login and delete the messages under Get Messages, Go to Folders and click on Trash and then empty trash, you must Logout and then log back in again in order to successfully delete the email.
Logging in
1.Enter your username in the name field (if in doubt: @).
2.Enter your password in the password field. Your password will show up as asterisks (*); this is a security feature to prevent other people from viewing your password when you type it in.
3.Press the "Login" button.
If you're can't get in, double check your username and password, and then contact your administrator if you still have problems.
Setting preferences
You can select "Settings" at the top of the screen, to review or edit your user preferences.
Personal information
Name and Address Options (all fields are optional)
Full Name
Enter your name. This will be used to identify you in outgoing email.
Email Address
Enter your email address. Email you send will show this address in the FROM: line.
Reply To
Enter the email address you would like people to reply to. Most email clients will use this email address instead of the "From" address when replying to mail you send.
Signature
If you would like to include a short message or "signature" at the bottom of your emails, you can type it here.
Your Current Timezone
Email usually includes a timestamp that tells the receiver when you sent it. If you select your timezone here, the timestamp will be more accurate. If not, the server's time zone is used.
Reading e-mail
Click on a folder on the folder bar to display a list of messages in that folder.
Unread messages cause the folder name to be bold. Once the folder is clicked on, those unread messages are bold in the folder view. Click on the subject to read the message.
A bar containing three fields (From, Date, and Subject) is next. These headings separate the message table into logical parts. From tells you who sent you the message, or at least what email address it came from. Date shows the day which the email was sent. Subject displays what the sender entered as the subject. Note: Between the Date and Subject columns is a small column that is unlabeled. There could be a "+", "!" or an "A" in there. If you see the "+", that means that the message has attachments; if you see the "A", that means that you have answered the message, and if you see the "!", then the message was marked as urgent!
Reading attachments
If an email contains an attachment, it will be listed at the bottom of the email when you are reading a message.
Depending on how your web browser is set up, it may know how to open various types of attachments.
In order to view attachments, you must have a program that can open that type of file.
Sending e-mail
To send a new message, click on the compose link on the top of the screen. To reply, click on reply or reply All on the top right of the message.
The address link will allow you to add addresses to the To: CC: or BCC: fields from your address book.
A drop down box exists for selecting the priority of the message, and Rcpt check boxes are there for openning and receiving of the email confirmations.
Depending on your option configuration, Sent messages may be stored in the sent message folder, or they may be cc'ed to an address you specify.
Attaching documents
To send an attachment, you must be composing a message.
At the bottom of the compose window, there should be a form field labeled Attach with a Browse and an Add button next to it.
Click the Browse button. Locate the file on your computer that you want to attach. Select it (single click) and click OK or Open.
The should now contain the location of the file, as well as the file's name. Click Add to transfer the file to the WebMail server.
The file's name should now be listed at the bottom of the compose screen, with a checkbox next to it. The other information listed is the MIME type and the file size in parenthesis.
You can add as many attachments to a message as you want. However, the files should have different names. Webmail will allow you to send a message containing multiple attachments with the same name, but when the recipient saves them, they may accidentally overwrite one with another.
If you want to remove one or more attachments from your message, check the checkbox next to the attachment(s) you wish to delete and press the 'Delete select attachments' button.
Attachment compatibility and size
Webmail sends your attachments in the industry standard MIME format. However, this does nothing to ensure that the person you are sending the file to can read the type of file you are sending. For example, if the file you are sending is a Micorosoft Word 2000 document, and the recipient does not have a program that can open Microsoft Word 2000 documents, the receipient will not be able to view your attachment.
We recommend sending word processing documents in Rich Text Format, spreadsheets in Comma Separated Values (CSV) format, and images in either JPEG or PNG unless you are absolutely sure that the person on the other end has the appropriate software to handle your files.
You should also be mindful of the size in Kilobytes of your attachments. Images, and word processing documents with images in them can get deceptively large. The size of each of your attachments is listed in parenthesis by its name at the bottom of the compose screen.
When the recipient receives your message, their email program will attempt to download the message from the mail server to their computer. If you have a message with attachments totalling 1 megabyte (1,024 kilobytes), then the message will take about 8 minutes to transfer over a 56Kb modem. Since many email programs do not appear to be doing anything when downloading large messages, your receipient may think that their computer has crashed while it is downloading your message! Then they may restart their computer and try all over again with the same results.
Because of this potential situation, you may want to warn the recipient ahead of time, either via a phone call or a smaller email sent ahead of time, if you intend to send them a large attachment.
